IT Services

Candra Hospitality

IT Services


Candra hospitality offers inexpensive maintenance contracts for all IT-related services. We offer 3 types of contracts. Which consist of a fixed low monthly amount and a fixed price per system to be maintained. This ensures excellent maintenance. Because every hotel depends on well-functioning (computer) systems. Depending on your preference, you can choose from different lead times (from notification to recovery) of: 24 hours, 8 hours or 4 hours, respectively.

Assessment

Before entering into an IT service contract. Candra Hospitality will make a full inventory of all the IT equipment in your hotel or holiday park.

Contracts


3 star IT Servicesper month10,95

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48 hours lead time
(from notification to recovery)
8:00 AM – 5:00 PM

(5 days a week)
Virus-free warranty

Warranty handling
Remote support
(€ 500,00 one-time setup fee)
Monthly Remote maintenance

On-Site support
(On request)
Periodic 0n-site maintenance

(On Request)

4 star IT Servicesper month14,95

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24 hours lead time
(from notification to recovery)
8:00 AM – 5:00 PM

(7 days a week)
Virus-free warranty

Warranty handling
Remote support
(€ 500,00 one-time setup fee)
Weekly Remote maintenance

On-Site support
(On request)
Periodic 0n-site maintenance

(On Request)

5 star IT servicesPer month18,95

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4 hours lead time
(from notification to recovery)
24 hours a day

(7 days a week)
Virus-free warranty

Warranty handling
Remote support
(€ 500,00 one-time setup fee)
Daily Remote maintenance

On-Site support
(On request)
Periodic 0n-site maintenance

(On Request)

A surcharge might be applicable depending on you wishes and location.

Monthly costs


You pay a fixed low monthly rate. for service with a lead time of 24, 8 or 4 hours respectively. You then pay a contribution per system. The different rates can be found in the overview below. We assume a contribution per system so that we can offer great IT support at a competitive rate to both small and large organisations.

ComputersPer computer / Per month4,00

PrintersPer printer / Per month3,00

TV (Display systems)Per TV / Per Month2,00

TabletsPer tablet / Per month2,00

TelephonyPer connection / Per month2,00

Wi-FiPer month40,00

ServersPer server / Per Month40,00

NetworkPer month30,00

Your advantage


Candra Hospitality applies fixed transparent rates for general maintenance. All stated rates are in euros excluding 21% VAT. If you require a quote in your local currency. Please let us know.

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    Frequently Asked Questions


    Depending on the product(s) you order from us. The average delivery time is 3 to 4 weeks.
    In order to make free shipping possible for most of our products, we use minimum order quantities in the webshop. If you want to order less, you can request a quote quickly and easily.
    Free shipping is available for many of our products. A surcharge applies for some heavy and large products. This is always clearly stated before you check out.
    We provide you with several payment options:
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    • Country-specific options
    • Credit cards
    • SEPA direct debit
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