Candra Hospitality

IT Services

Candra hospitality offers inexpensive maintenance contracts for all IT-related services. We offer 3 types of contracts. Which consist of a fixed low monthly amount and a fixed price per system to be maintained. This ensures excellent maintenance. Because every hotel depends on well-functioning (computer) systems. Depending on your preference, you can choose from different lead times (from notification to recovery) of: 24 hours, 8 hours or 4 hours, respectively.

Assessment

Before entering into a maintenance contract. Candra Hospitality will make a full inventory of all systems in your hotel free of charge.

Contracts

  • 3 star IT services
    10.95/ Monthly
    • 48 hours lead time
      (from notification to recovery)
    • 08:00 to 17:00
      5 days a week
    • Virus-free warranty
    • Warranty handling
    • Remote support € 500.00 one-time setup costs
    • Monthly remote maintenance
    • On-site support
      (on request)
    • Periodic on-site maintenance
      (on request)
  • 4 star IT service
    14.95/ Monthly
    • 8 hours lead time
      (from notification to recovery)
    • 08:00 to 17:00
      7 days a week
    • Virus-free warranty
    • Warranty handling
    • Remote support
      € 500.00 one-time setup costs
    • Weekly remote maintenance
    • On-site support
      (on request)
    • Periodic on-site maintenance
      (on request)
  • 5 star IT service
    18.95/ Monthly
    • 4 hours lead time
      (from notification to recovery)
    • 24 hours a day
      7 days a week
    • Virus-free warranty
    • Warranty handling
    • Remote support
      € 500.00 one time setup costs
    • Daily remote maintenance
    • On-site support
      (on request)
    • Periodic on-site maintenance
      (on request)
  • A surcharge might be applicable depending on your wishes and location.

What are the monthly costs for your hotel?

You pay a fixed low monthly contribution. for service with a lead time of 24, 8 or 4 hours respectively. You then pay a contribution per system. the different rates can be found in the table below. We assume a contribution per system so that we can offer good IT support at a competitive rate to both small and large hotels.

Computer € 4.00 per month / per computer
Printer € 3.00 per month / per printer
TV (display systems) € 2.00 per month / per TV
Tablet € 2.00 per month / per tablet
Telephony € 2.00 per month / per connection
Wi-Fi € 40.00 per month
Server € 40.00 per month / per server
Network € 30.00 per month

Your advantage

Candra Hospitality applies fixed transparent rates for IT services. All stated rates are in euros excluding 21% VAT. If you require a quote in your local currency. Please let us know.

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Installation

Installation

If desired, our experienced technicians can install your new products.

Quality

Quality

We only provide our clients with the best products available. Brands like: Samsung, Vestel, VTech etc.

Clear Agreements

Clear Agreements

We always respect the wishes our our clients. To insure there aren’t any problems all information is summarized in an agreement.

24/7 Service

24/7 Service

We provide all our clients with 24/7 service for: Brand new installations, but also for installations that are already in use.

Competitive Rates

Competitive Rates

Our prices are competitive and we will always create a solution that fits your budget and needs.

Personal Contact

Personal Contact

We believe in personal contact with our clients. At Candra Hospitality you have your own account manager.

Clients