Help & FAQs

Candra Hospitality

Help & FAQs


Do you need help placing your order or do you have other questions. Please contact us via email, chat or telephone. Below is a list of the most frequently asked questions.

Frequently asked questions

Depending on the product(s) you order from us. The average delivery time is 3 to 4 weeks.
In order to make free shipping possible for most of our products, we use minimum order quantities in the webshop. If you want to order less, you can request a quote quickly and easily.
Free shipping is available for many of our products. A surcharge applies for some heavy and large products. This is always clearly stated before you check out.
We provide you with several payment options:
  • Invoice
  • Country-specific options
  • Credit cards
  • SEPA direct debit
To request a custom quote on the website, add the desired products to your wishlist. On the wishlist you have the option to add everything to your shopping cart or to request a customized quote. If you have specific questions or wishes, its always possible to reach us by phone or email.
all our services are fully compliant with the GDPR. If you would like to know more about how we protect your privacy, please refer to our privacy policy.

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    Frequently Asked Questions


    Depending on the product(s) you order from us. The average delivery time is 3 to 4 weeks.
    In order to make free shipping possible for most of our products, we use minimum order quantities in the webshop. If you want to order less, you can request a quote quickly and easily.
    Free shipping is available for many of our products. A surcharge applies for some heavy and large products. This is always clearly stated before you check out.
    We provide you with several payment options:
    • Invoice
    • Country-specific options
    • Credit cards
    • SEPA direct debit
    To request a custom quote on the website, add the desired products to your wishlist. On the wishlist you have the option to add everything to your shopping cart or to request a customized quote. If you have specific questions or wishes, its always possible to reach us by phone or email.
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.