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Frequently Asked Questions
What is the average delivery time?UserDepending on the product(s) you order from us. The average delivery time is 3 to 4 weeks.
Why is there a minimum order quantity?UserIn order to make free shipping possible for most of our products, we use minimum order quantities in the webshop. If you want to order less, you can request a quote quickly and easily.
What are the shipping costs?UserFree shipping is available for many of our products. A surcharge applies for some heavy and large products. This is always clearly stated before you check out.
What are the payment options?UserWe provide you with several payment options:
- Country-specific options
- Credit cards
- SEPA direct debit
How do I request a quote?UserTo request a custom quote on the website, add the desired products to your wishlist. On the wishlist you have the option to add everything to your shopping cart or to request a customized quote. If you have specific questions or wishes, its always possible to reach us by phone or email.